Automate Customer Sentiment Analysis with AI

In every call, email, and chat, your customers tell you how they feel about your customer service experience.

Don’t send them a survey… automate analysis for faster, more consistent customer insight.

What we do

Loris turns your customer service conversations into usable answers, like:

“How do customers feel about my experience?”
“Which issues are causing frustration?”
“What can I do about it?”

Can't GPT do this?

Hear our Leam Machine Learning Scientist talk about why ChatGPT can’t keep up with the demands of enterprise customer service.

Click below to see the entire discussion on AI for Customer Sentiment analysis, covering everything from how it works to accuracy to how organizations are operationalizing sentiment.

Why Loris

Fast Deployment & ROI

Have a working Conversation AI Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of out-of-the-box models.

World-class Data Science Team

Let Loris update and maintain your AI platform. No need for ongoing maintence or retraining.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the CX answers you need.

Some of Our Clients

Turning customer service conversations into usable insights.

Get in Touch

Looking for specific ways you can use Customer Sentiment to improve your experience and operations? Schedule a chat with the Loris team to hear how our customers are using Sentiment to make better decisions every day.