Upgrade Your Quality Assurance Process

Turn your low-value, time-consuming Quality Assurance process into an engine for greater insight.

What we do

Loris gives you a direct look at the quality data hiding in your human and AI agent conversations. Stop waiting for manual scorecards and tedious assessments. Get instant get quality intelligence to inform all aspects of your customer service and agent performance programs. 

How we're different

With Loris, you get:

  • Library of proprietary AI models proven on 500+ million customer service interactions
  • Fast, accurate, and actionable insights from 100% of customer conversations
  • A complete, easy-to use QA and Customer Insight platform
Loris tells you where agents need coaching using objective AI.

Trying to tell AI hype from AI reality? We’ve got your guide.

Inside you’ll see the rationale behind how we built our AI platform, the role each AI model plays in understanding your customers, and the philosophy that guides the design and data science decisions we make, everyday.

Why Loris

Rapid Deployment & ROI

Have a working QA Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of AI models.

World-class Data Science Team

Loris updates and maintains your AI. No need for ongoing maintenance or retraining.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the QA answers you need.

Some of Our Clients

Turning customer service conversations into usable insights.

Still have questions? Talk to our team

Feel like chatting? Schedule a meeting to hear how Loris AI delivers real-time insights from millions of conversations.

More the quiet type? Download our AI whitepaper to learn more at your own pace.