Turning customer feedback into usable intelligence and better decisions
Turning customer feedback into usable intelligence and better decisions
Loris unlocks a world of insight for CX leaders, using an AI-powered conversational intelligence platform to extract value from every customer interaction.
The combination of advanced conversation analytics and a library of proven AI models detect emerging issues before they impact the brand and expose gaps in the customer journey that reduce satisfaction and increase costs.
Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve.
Loris turns customer conversations into each company’s most valuable resource.
“We are in a unique position to help make the lives of agents better and in turn make the lives of our clients better while extracting meaningful insights.”
“We help frontline agents feel superhuman with our software, and now insights from their interactions are easily digestible for their CS org & the entire company.”
“I really feel we are innovating. I love that what we are building is a combination of technology and product, which is rarely seen.”
