Crisis Text Line is a Loris shareholder. Our success offers material benefit to CTL, helping this non-profit organization continue its important work. We believe this model is a blueprint for ways for-profit companies can infuse social good into their culture and operations, and for nonprofits to prosper.
Why we’re here
We’re a team of data scientists, technologists and behavioral linguistics experts solving for how to bring more empathetic conversations to the world.
We believe every customer interaction is an opportunity to create a relationship through real-time responses and an obsession with customer satisfaction. We believe every interaction is a chance to not only resolve tickets in record time but to create a customer advocate and bring Voice of Customer insights back to the business, all in real-time.
We’re here to deliver on this mission by enabling fast growing online companies with out-of-the-box technology, industry leading implementation times, and by delivering best-in-class client service ourselves.