Loris vs CallMiner

If you’re using or considering CallMiner, you already know that insight into customer conversations is a goldmine of intelligence about your business. But you probably think it’s complex to set up and even more complex to manage.

See why organizations are seeing easier insights with Loris.

CallMiner
Loris
Conversation Intelligence platform analyzing 100% of conversations
Quality Management coverage for voice, digital messaging, chat, and email channels
Complex syntax and conversation logic
Out-of-the-box library of proven AI models
Client-specific intent classification models
AI-powered Voice of the Customer insights
Fast implementation (2-4 weeks)
Ease of getting started and use
Time to value in weeks

Loris makes it easy to use AI for customer insight

With Loris you can:
  • Roll-out and see results from your conversation intelligence program in weeks, not months
  • Get the benefits of AI and automation without extensive ongoing maintenance
  • Spot issues and potential improvements in customer service performance clearly and easily
  • Give your customer service and product teams targeted feedback to continuously improve

Finding it hard to tell the difference between AI providers?

Let’s face it. There’s a lot of AI hype. And that makes it next to impossible to tell who really can deliver on their AI promise. Which is why we developed this whitepaper, to make it clear that we’re delivering real results, with real, proprietary AI models. Inside you’ll see the rationale behind how we built our AI platform, the role each AI model plays in understanding your customers, and the philosophy that guides the design and data science decisions we make, everyday. 

Ready to get more out of every conversation? Let’s talk.

Schedule time with a Loris product expert to see how we’re making QA smarter, faster, and just a whole lot easier with AI.

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