Careers

Loris is an AI company building NLP-based conversational intelligence software for CX teams to understand their customer needs in real time. 

We’re looking for a Senior Full Stack Engineer who would join our core team in Tel-Aviv. As a Senior full stack engineer in the core team, you will have a central role in shaping the future of both the product and the engineering culture. You will work closely with data scientists and product managers to craft products that transform the way companies communicate with their customers.

You will Build new features and directly impact the future of our product from UI to database and work with a small team of experienced and highly talented developers in a CI/CD environment with cutting edge technologies.

Requirements

• Excellent communication skills and a startup mentality
• Bachelor’s degree in Computer science or equivalent
• 3+ years of experience with server side languages such as Python or Node in a CI/CD environment
• 2+ years of experience with client side frameworks such as React
• Experience in designing, developing and debugging web-based systems
• Attention to details in implementing UX and a passion for writing good clean code

Loris is an AI company building NLP-based conversational intelligence software for CX teams to understand their customer needs in real time. 

We are looking for a Tech lead who will help steer the technical roadmap, mentor and guide other engineers and help establish a strong engineering team by implementing the best coding practices and promoting clean code and architecture.

Responsibilities:

• Designing and implementing scalable features in python on AWS
• Working closely with the product and data team to achieve business goals
• Integrate machine learning models into production and monitor performance of models
• Identify and POC new technologies to improve scale, performance and security
• Mentor and lead junior developers – including code/design reviews, knowledge sharing, tech-talks
• Focal point for DB related issues – modeling, performance, troubleshooting
• Go-to-person on major production incidents – develop and enrich tools to facilitate troubleshooting of incidents, and to monitor the system health
• Recruitment (Technical interviews)

Requirements:

• 7+ Years of hands-on experience as a backend engineer with experience in at least 2 of the following: java/Node.js/python/ROR/.NET
• Strong knowledge of databases – relational (MySQL, PostgreSQL,etc) and NoSQL (MongoDB, ElasticSearch, etc)
• Experience with cloud services such as AWS, GCP
• Flexibility and ability to adapt to changing priorities.
• Solid understanding of OOP, SOLID and other software engineering concepts
• Appreciation for clean and well-documented code
• Familiarity with React JS, Css3, Html5 and JavaScript

Bonus

• Experience in working with big data tools (ETL processes etc.)

Loris is an AI company building NLP-based conversational intelligence software for CX teams to understand their customer needs in real time. 

We are looking for an experienced and creative data scientist to become a foundational member of our team, who can help us leverage our datasets to improve conversations, thereby enabling businesses to provide their customers with a better experience while simultaneously reducing costs. If you’re passionate about NLP and machine learning and you’re likewise passionate about building impactful AI solutions to real-world problems, this is your opportunity.

Responsibilities:

• Innovate, develop and test state-of-the-art approaches to solve challenging problems in conversational AI
• Partner end-to-end with Product Managers, Data Scientists, Software Engineers, and UX Researchers to understand customer requirements, design prototypes, and bring innovative technologies to production
• Analyzing conversations using NLP to extract features for use in Machine Learning and predictive models
• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions
• Present reports and findings to senior-level technical and non-technical audiences
• Develop processes and tools to monitor and analyze model performance and data accuracy

Requirements:

• PhD/ M.Sc in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.)
• Great communication skills and a startup mindset
• 5+ years of experience in a data science role
• 3+ years of experience with NLP applications and techniques
• Experience in conversational AI
• Strong Python skills 
• Experience with ML frameworks: PyTorch, TensorFlow, Keras, Fast.AI 
• Experience with integrating ML models into production
• Solid computer science and coding skills

Loris is an AI company building NLP-based conversational intelligence software for CX teams to understand their customer needs in real time. 

We’re looking for a Business Intelligence Data Analyst with strong communication skills to join our team at Loris.ai. This person will be critical to providing the Product and Business Development teams with data-based insights to inform strategic decisions. 

Our ideal candidate is highly inquisitive with a passion for uncovering business insights in large amounts of data. This is a cross-functional Product role that will operate cross-functionally with Data Science, Engineering, CX, Sales, and external stakeholders.

Challenges you’ll tackle:

• Track, analyze, and visualize key metrics that highlight the health of our product and opportunities for improvement
• Conduct insightful analysis using a multitude of data (e.g. user, revenue, product, market, industry) to drive business growth
• Go beyond creating reporting dashboards — identify, analyze, and interpret trends and patterns in complex data sets, then summarize key findings and propose action plans.
• Support the CX team through customer Pilots and quarterly business reviews by analyzing client data and producing actionable, meaningful insights
• Own database documentation and be a key influencer in how our data is managed 
• Explore large amounts of client data to uncover business insights
• Regularly conduct statistical analysis on new and existing customer datasets to 
• Provide quality assurance of imported data

Qualities you embody:

• Comfortable presenting to business stakeholders and able to explain complex, technical concepts to non-technical audiences
• Self-starter who takes initiative
• Can think strategically and operate tactically
• Keen business sense with the uncanny ability to tell a story through data that is both statistically sound and resonates with executive stakeholders
• Ability to thrive in a cross-functional environment driving alignment across stakeholders
• Forward-thinking, well organized, and have an obsession for detail

Skills you have:

• BS or above in Math, Statistics, Economics, or a related field

• 1-3 years of work experience in a quantitative or analytical role within a consulting or business organization
• Expert in SQL, experience with Python also a plus
• Proficiency in product analytics tools (Amplitude, Looker, Periscope, etc.)
• Ability to work independently with minimal supervision
• Excellent multitasking skills to manage multiple projects simultaneously and work with various cross functional stakeholders
• Hands on experience with other BI tooling preferable
• Successful outcomes producing slide decks and executive summaries to distill highly technical information into digestible insights

Loris is an AI company building NLP-based conversational intelligence software for CX teams to understand their customer needs in real time.

We are currently seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Experience team. Loris Customer Experience Managers (CXMs) are responsible for onboarding our clients to Loris, implementing new features and functions for their clients and cultivating and maintaining strong client relationships to ensure high levels of customer satisfaction and recognition of Loris ROI. The CX team works closely with our clients along with Loris Marketing, Sales, Product and Data Science teams to ensure that our offerings are delivered successfully and clients recognize our value.

The individual will be given ample opportunity to define and grow the CX function at Loris, partnering with internal teams to develop best practices, processes, retention, growth targets and more.

If you are a Customer Experience champion who thrives in a fast-paced environment, loves to drive product adoption, growth and client relationships while seeking opportunities to grow professionally, this is the position for you!

About You

• You have at least 2 years of B2B SaaS account management experience or technology consulting experience
• You have a passion for cutting edge technology and delivering business results through technology for your clients
• You have a detailed-oriented, consultative approach to working with clients, and understand how to help clients find value from the technology they use
• You have exceptional communication and relationship management skills, and a strong ability to build credibility and trust by understanding and addressing client requirements
• You are a team player, and work well cross functionally both internally and externally
• You are comfortable in a fast-paced rapidly evolving team, organization and market
• You are passionate about AI and have a strong point of view about how this technology will impact the future of business
• You feel strongly about the power of language and communications, and as a frontline communicator, you are confident in your ability to communicate and demonstrate value to your clients
• Experience in technology implementation and training is a plus

Outcomes

• Drive initial Loris onboarding with clients, ensuring strong adoption and engagement throughout the client’s lifetime
• Serve as the Loris subject matter expert (SME) for clients, driving ongoing optimization and roll out of new features
• Perform periodic Loris reviews for clients to demonstrate ongoing Loris value and positive impact for their businesses
• Develop tools, processes and best practices to ensure customers are realizing the greatest possible value from Loris
• Provide expert customer insight to Product, Marketing and Sales teams on what is needed in the user experience, product capabilities and features to ensure rapid adoption, usage velocity, high renewal and referral rates of our largest clients
• Partner with Sales and Marketing teams on campaigns, case studies and other collateral to help drive Loris’ Go To Market initiatives

Why Loris?

• Work with and drive value for the most innovative high growth brands in the market
• Be part of an empathy-first company that’s focused on taking care of each other while we execute at the highest level to bring highly differentiated AI products to market
• Career growth – your next role with us might not be created yet, we are waiting for you to help us chart the way!
• Highly competitive compensation structure
• Unlimited PTO and 100% medical, dental and vision insurance coverage