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Customer Interaction Analytics Driving Better Decisions

Turn everyday customer conversations into the insight you need for more confident decisions.

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Loris Named Leading Provider in CMP Research Prism for Customer Analytics in Customer Contact and CX Technology
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Ask Loris helps you skip the analysis and get right to the answers you need

What we do

Loris turns customer conversations into intelligence that drives action—fueling growth, improving experiences, and informing smarter decisions. This means you get fast, complete, and usable customer insights across every channel and conversation.

How we're different

With Loris, you get:

  • Library of proprietary AI models proven on 500+ million customer service interactions
  • Fast, accurate, and actionable insights from 100% of customer conversations
  • A complete, easy-to use QA and Customer Insight platform
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Loris AI models give you hundreds of predictions and data points in every customer interaction.

Calendly Lowers Cost Per Case 23%

Calendly, the #1 scheduling tool used by 20 million professionals, leverages Loris across their entire customer support operations. From improving customer service efficiency and understanding, see how Loris helps Calendly detect emerging customer issues faster, automate unnecessary agent tasks, and reduce cost per case by 23%.

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Why Loris

Rapid Deployment & ROI

Have a working AI Platform in weeks, not months.
(Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of out-of-the-box models.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the CX answers you need.

World-class Data Science Team

Let Loris update and maintain your AI platform. No need for ongoing maintence or retraining.

Some of Our Clients

Turning customer service conversations into usable insights.

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Still have questions?
Talk to our team

Feel like chatting? Schedule a meeting to hear how Loris AI delivers real-time insights from millions of conversations.

More the silent type? Download our AI whitepaper to learn more at your own pace.

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Download AI whitepaper
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