At Loris, we believe that AI can and is doing amazing things in Customer Experience! But understanding its limitations is just as important as believing in its potential. See how this perspective is built into our product and design philosophy.
While the potential of AI is vast, so is the hype.
Which is why we developed this whitepaper, to make it clear that we’re delivering real results, not empty promises. Inside you’ll see the rationale behind how we built our AI platform, the role each AI model plays in understanding your customers, and the philosophy that guides the design and data science decisions we make, everyday.
We get it. There are tons of AI tools and platforms out there, making it harder than ever to understand which is right for you. Here’s what sets Loris apart from the competition.
The Loris AI platform helps organizations see better results with less work and in less time. Instead of starting from scratch, Loris provides a pre-built conversational intelligence platform with a library of AI models already trained on hundreds of millions of real customer service interactions.
The Loris AI platform gives you more accurate insights on day 1, by combining the best attributes of focused machine learning models and customer service-specific Generative AI. This unique approach balances speed, precision, and flexibility, while effectively removing inaccuracies like hallucinations.
The design of the Loris AI platform means you can get started in a few weeks, giving your organization fast time-to-value without the extensive implementation, configuration, or AI model training. Similar solutions make the same promise. We keep it.
Still have questions?
We’re here to help.
Schedule a meeting with the Loris team to learn how our AI platform can work with the customer service tools you have today.
