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Customer InsightsAutomatically audit 100% of conversations

Quality AssuranceDiscover the root cause behind frequent or emerging customer issues

Agent Co-PilotHelp agents say the right thing, in real-time

Fintech & Financial Services

Retail & eCommerce

Customer-Obsessed Brands

BPOs & Outsourcing

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AI Explainers: Using AI for Customer Sentiment

Wondering how AI can make it easier to understand your customers? Hear from our Lead Machine Learning Scientist on our approach to Customer Sentiment and why tools like ChatGPT fall short.

Watch the video