Ask Loris replaces lengthy analysis
with easy answers

Ask Loris pulls the insights you need from customer service conversations, helping you spend time on improving your experience instead of data analysis.

Skip the analysis and jump straight to the answer

  • Surface customer trends, summarize conversation types, and more with just a question.
  • Eliminate hours spent data gathering, exporting and pivot tables – and just Ask Loris to provide the answer.
  • Move beyond detecting outliers and emerging issues, to uncover what top of mind for you – right now.

Understand in-depth patterns, instantly

  • Get the big picture trends or minute details by just asking, using your customer interactions to derive deep insights.
  • Use findings for management summaries or to understand where to improve your experience.
  • Drill in to supporting conversations to get more context.

Make Ask Loris your AI & QA data analyst

  • Spend less time prepping and more time actually getting things done.
  • Use Ask Loris to save hours on manual tasks, from trend analysis to coaching plan creation.
  • Enable your entire team to move faster with greater insight.
qa agent coaching
ON-DEMAND PRODUCT WEBINAR

CX Data is great...
But CX Answers are better.

See how “Ask Loris” is changing the way Customer Experience leaders and analysts are uncovering what they need to know about customer trends, underlying issues, and related patterns.

Still have questions?

Schedule time with our team to see Loris in action and learn why our conversation AI models are the foundation for better quality assurance and customer insights.