February 18, 2021 - Loris – Conversation Intelligence for Leading Brands

AI Products

Customer Insights
See Voice of the Customer insights
across 100% of conversations

Quality Assurance
Turn quality assurance process
into quality intelligence data

Agent Co-Pilot
Help agents say the right thing,
the right way, in real-time

The Gist
Use conversation summarization
designed for Customer Service

Ask Loris
Replace lengthy data analysis
with easy answers

AI Agent Insights
Understand and optimize bot conversations at scale

Calendly Case Study
See how they reduced costs 23%
with AI for CX
Platform

AI Platform
See why the best AI models lead
to better CX decisions

Integrations
Connect to your customer service
and interaction platforms

Trust Center
Learn how we protect your
customer data

Loris AI Whitepaper
Get your complete guide to real AI
behind Loris

AI Explainers
Hear one of our data scientists explain our approach to sentiment
Use Cases

Increase Deflection Rate
Automate insights for fewer
unnecessary customer contacts

Reduce Cost per Contact
Increase efficiency of your
agents and processes

Improve Product Insights
Use conversations as feedback for better products

Predict Customer Churn
Spot the conversation signals that impact loyalty

Predict and prevent churn
Learn how one client uses Loris to identify churn risk across their customer base.
Resources
About Us

AI Products

Customer Insights
See Voice of the Customer insights
across 100% of conversations

Quality Assurance
Turn quality assurance process
into quality intelligence data

Agent Co-Pilot
Help agents say the right thing,
the right way, in real-time

The Gist
Use conversation summarization
designed for Customer Service

Ask Loris
Replace lengthy data analysis
with easy answers

AI Agent Insights
Understand and optimize bot conversations at scale

Calendly Case Study
See how they reduced costs 23%
with AI for CX
Platform

AI Platform
See why the best AI models lead
to better CX decisions

Integrations
Connect to your customer service
and interaction platforms

Trust Center
Learn how we protect your
customer data

Loris AI Whitepaper
Get your complete guide to real AI
behind Loris

AI Explainers
Hear one of our data scientists explain our approach to sentiment
Use Cases

Increase Deflection Rate
Automate insights for fewer
unnecessary customer contacts

Reduce Cost per Contact
Increase efficiency of your
agents and processes

Improve Product Insights
Use conversations as feedback for better products

Predict Customer Churn
Spot the conversation signals that impact loyalty

Predict and prevent churn
Learn how one client uses Loris to identify churn risk across their customer base.
Resources
About Us

How AI Can Help Your Support Teams Be More Empathetic

Last week, our CEO and Head of Product — Etie Hertz and Tadzio Smith — had the opportunity to participate in a Zendesk Startup Central event wher