Whether it’s been a long week, you have a specific craving, or the idea of cooking is just not for you, food ordering and delivery apps have become a mainstay of modern life. But with their popularity has come competition. And with consumer loyalty razor thin, it’s essential for food ordering apps to continue to deliver satisfaction in addition to your meal.
See how one brand used Loris to identify customers at risk of churn, so they can focus their efforts and incentives only on the customers that would truly not be coming back. Also, learn the limitations they had with their outdated interaction analytics tool and how a more accessible and intuitive AI platform was a game-change for both Customer Experience as well as additional departments.
