Careers

If you want to be part of a team doing groundbreaking work,
have advanced technical skills, and are a believer in
human-first experiences, we want to hear from you.

Company Overview

At Loris, we’re transforming customer experience with AI-driven insights, and we want you to be a part of our high-growth journey. Recently named a ‘Cool New Vendor’ by Gartner, we’re a fast-growing, well-funded startup empowering CX leaders to turn conversations into game-changing business intelligence.

About the Role

As an Account Executive at Loris, you’ll be on the front lines of our growth strategy, driving new business and expanding relationships with CX leaders at enterprise companies. You’ll have the chance to shape the future of AI-powered customer intelligence and work alongside some of the brightest minds in AI, product, and data science.

This is a hybrid role where you’ll be coming into the office located in New York City 3 days a week (Tuesday to Thursday) and working remotely Monday and Friday.

About You

You’re a top-performing sales professional who thrives in fast-paced, high-growth environments. You know how to sell to enterprise organizations, navigate complex deals, and build relationships with senior executives. You’re excited about AI’s impact on CX and want to be part of a category-defining company. You take ownership, crush quotas, and are relentless in your pursuit of success. 

Additionally, below are some qualifications we are looking for:      

  • 3+ years of SaaS enterprise sales experience, ideally selling into CX, Support, or Contact Centers
  • Proven ability to build and grow a new territory, including prospecting, pipeline generation, and deal execution
  • Track record of closing six-figure deals and negotiating complex contracts
  • Experience selling to VPs and C-level decision-makers, with strong business case presentation skills
  • Ability to forecast accurately and hit/exceed quota consistently
  • Passion for AI and how it’s transforming customer experience

Outcomes:

You will spend your time finding new businesses to expand Loris’ presence in all market segments and grow existing accounts. Your responsibilities will include the following:

  • Own the full sales cycle – from prospecting to closing – while building and managing relationships with decision-makers and executives.
  • Conduct high-impact discovery calls, product demos, and value-based sales presentations that showcase how Loris’ AI-driven insights improve customer experience.
  • Drive pipeline growth by identifying, engaging, and converting new enterprise accounts.
  • Develop compelling business cases and proposals, negotiate complex six-figure contracts, and close deals with key stakeholders.
  • Partner with Customer Success to ensure smooth onboarding and adoption, participate in QBRs, and identify upsell/expansion opportunities.
  • Represent Loris at industry events, conferences, and networking opportunities to build brand awareness and engage potential customers.
  • Lead customer pilots and POCs, collaborating with internal teams to ensure success and accelerate deal closure.

We Take Care of Our People

We’re a passionate and entrepreneurial team solving for how to bring more empathetic conversations to the world. We believe every customer interaction is an opportunity to create a relationship through real-time responses and an obsession with customer satisfaction.

We uphold this mission in our own company culture, and as a close knit community we aim to foster the connection between positive employee experiences and how we deliver exceptional experiences for our customers.

Employee benefits include:

  • Unlimited PTO, plus company holidays
  • 66% employee covered health premiums (medical, dental, vision)
  • Hybrid remote/office work culture
  • 401K program
  • $500 stipend for home office equipment
  • Free lunch provided via MealPal


Additional Information

Competitive base salary + uncapped commission, with OTE of $250K+. Top performers will have the ability to exceed OTE with accelerators.

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above based on these considerations.

Please share CV here: brian@loris.ai

Company Overview

Loris helps improve the quality of customer support conversations using an AI-powered conversational intelligence platform to extract insights from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact the brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into each company’s most valuable resource. Loris is in growth mode and was recently named a Cool New Vendor by Gartner.

About the Role

At Loris we know that the key to growth is a high-performing sales team. That’s why we’re seeking a qualified Sales Development Representative (SDR) to generate meetings with qualified personas at target accounts. This is a critical hire and a successful candidate will have the ability to quickly grow their career by defining and building the sales development program at Loris working closely with the Head of Revenue and Head of Marketing.

As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up meetings for Account Executives. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. 

Objectives 

  • Represent the company’s products and services, using company knowledge as well as consumer research to explain how our solutions meet customer needs
  • Generate leads and build relationships by engaging cold prospects, nurturing warm prospects and prospecting to find potential new sales opportunities
  • Manage and maintain a pipeline of interested prospects to create meetings for Account Executives 
  • Identify best practices for refining the company’s lead-generation playbook

 

Responsibilities 

  • Utilize HubSpot, Apollo and LinkedIn to generate new sales opportunities
  • Develop and run omnichannel sequences in partnership with our Head of Revenue and Head of Marketing
  • Maintain at least 75+ outbound dials per day to achieve targets
  • Identify the needs of prospects, and suggest appropriate products or services
  • Build trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) customers and sales executives
  • Report weekly results and potential areas of improvement 
  • Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
  • Develop and lead campaigns from idea-generation through to qualified calls and determine how best to scale them
  • Develop and codify best practices and sales workflows for prospects
  • Partner with Account Executives to build strategy and prospect into designated accounts
  • Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
  • Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
  • Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Extra Details for Position 

  • 65,000 + Commission (100k OTE) 
  • Health and Benefits 
  • Medical + Dental 
  • Hybrid Position (3 days a week in office)

Minimal Qualifications

  • A track record of top performance or prior success
  • Superior verbal and written communication skills
  • Strong interest in technology
  • Self starter who is able to operate in a hyper growth environment
  • SaaS experience – preferably with a Start-up 
  • CX/CS tech organizations preferred(Industry Knowledge)

    Please share CV here:
    brian@loris.ai 

About Loris

Loris is at an exciting inflection point. Following our recent acquisition by Contentsquare, we’re scaling our Israeli R&D hub and expanding our impact across the customer experience analytics space. Our technology combines proprietary AI with cutting-edge LLMs to help the world’s leading brands understand and improve every customer interaction, from uncovering intent and sentiment to identifying opportunities for growth and efficiency.

You’ll be joining a small, highly skilled team of experienced engineers who thrive on solving hard problems and owning them end-to-end. We work in tight, product-focused squads and operate with a culture of deep ownership, autonomy, and technical excellence. This is a rare opportunity to shape meaningful systems at the intersection of SaaS, data, and AI – using both in-house models and state-of-the-art LLMs – and see your work deliver direct impact to customers.

What You’ll Do

  • Be part of a focused product squad, working closely with a product manager, designer, and data scientist to ship features that make our clients happy
  • Design, build, and maintain backend services and APIs that power Loris’s conversation intelligence platform
  • Collaborate with teammates to deliver high-quality, scalable features that are tightly aligned with user needs
  • Integrate machine learning models into production, ensuring they are reliable, performant, and easy to update
  • Contribute to architectural decisions and system design as we scale usage and capabilities
  • Write clean, maintainable code and participate in code reviews and technical design discussions
  • Monitor production systems, investigate and resolve issues, and drive performance improvements

What We’re Looking For

  • 7+ years of backend engineering experience in production systems
  • Proficiency in Python (Django, FastAPI, Flask, or similar frameworks)
  • Solid understanding of cloud infrastructure (preferably AWS) and containerized environments (Docker, Kubernetes)
  • Comfort working with databases (both SQL and NoSQL)
  • Strong focus on performance, observability, and writing high-quality production-grade code
  • A product mindset, you care about the “why,” not just the “how.” You balance technical excellence and delivery
  • Advantage: experience with ML/AI systems, working with LLMs, or building data/analytics pipelines

    for resumes: careers@hirely.tech

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