CX Excellence
For Customer-Obsessed Brands

You don't see Customer Experience as a cost center.
It's your competitive advantage.

Treat every customer
like your only customer

We get it. 

Every day, the experience  you deliver helps your customers know that they made the right choice. 

But as you grow, it’s not as easy to go above and beyond for each and every customer. 

How can you ensure a high-quality, personal touch without slowing down a high-growth business? 

See how Loris turns your customer interactions into a goldmine of conversational intelligence, giving you better CX at the scale your business needs.

How Loris helps customer-obsessed brands:

Insights for Customer-Obsessed Brands

Instantly visualize what's happening in every customer conversation, everywhere

Discover the top reasons your customers are contacting you, why they’re frustrated, and gain visibility into what is really impacting your customer service.

Quality Assurance for for Customer-Obsessed Brands

Improve your team's performance and coaching with fast & easy automation

Ensure you have the accurate visibility into how your team members are handling each customer. 

Spot issues immediately – to address small missteps before they become bad habits.

Instant Guidance for Customer-Obsessed Brands

Real-time agent
guidance & suggested text

Help each team member say the right thing, at the right time with guided workflows that help them showcase their personalities while staying within your policies and responding to customers in a timely, accurate, and empathetic way. Everytime.

Ready to make AI work for you?
Let's Talk.

Loris AI delivers real-time insights from millions of conversations. Connect with our team to learn how fintechs like yours are already using Loris today.

You May Also Like

customer analytics image

5 Reasons to Ditch Your Legacy Customer Analytics Tool

There’s a not-so-subtle secret many customer experience teams are hiding: you’re not using your customer analytics tool. Sure, maybe someone is using it, but it’s definitely not enough to justify the cost. This is especially true if you’re using a legacy conversation intelligence platform that, despite all its accolades

Read More »
contentsquare

Contentsquare Enters Definitive Agreement To Acquire Loris AI

NEW YORK, July 30 2025, 9am ET – Contentsquare, a global leader in digital analytics, announced today it has signed a definitive agreement to acquire Loris AI, a leading conversation intelligence platform. This acquisition brings together two innovative companies with one shared goal: to give business leaders the deepest, most accurate

Read More »