Telecom Experiences
that Customers will phone home about
Loris helps Telecom & ISP organizations turn customer interactions into usable insights.
Your business is built on customer loyalty. So even small issues can put a lifelong relationship at risk.
Spotting and addressing issues across a large and diverse subscriber base is no easy task, but is essential to maintaining high quality customer experience.
See how Loris turns all your customer interactions into a goldmine of conversational intelligence.
Discover the top reasons your subscribers are contacting you, what issues they’re having, and address potential impacts in less time.
Forget multi-week QA processes and scorecards on conversations from last month. Get visibility into how your agents are handling customer conversations as they happen, to address small issues before they become bad habits.
Help each agent say the right thing, at the right time with guided workflows that ensure they stay within your policies and respond to customers in a timely, accurate, and empathetic way. Everytime.
Understanding conversations is all we do. Learn why that matters by scheduling time with our team or reading our AI whitepaper.
