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Don’t just do QA. Get the data you need to know where human and AI Agents need to improve – without manual scorecards and agent assessments.
Loris turns your low-value, time-consuming QA process into an engine for immediate, high-quality insights. See critical issues across your human and AI Agents to inform every aspect of your customer service operations.
With Loris, you get:
Some conversations should absolutely be handled by AI Agents.
But others, will almost always need humans agents.
How do you understand and plan for that mix in a way that controls cost without sacrificing experience?
Learn how in our latest playbook.
Have a working QA Platform in weeks, not months. (Yes, really.)
See results without long training cycles using our library of AI models.
Loris updates and maintains your AI. No need for ongoing maintenance or retraining.
Eliminate lengthy analysis, and just straight to the QA answers you need.
Turning customer service conversations into usable insights.
Schedule a meeting to hear how Loris AI delivers real-time insights from millions of conversations.
Not ready to chat? Download our playbook on Forecasting your AI-to-Human Agent Ratio to learn how to strike the right balance of automation, efficiency, and customer experience.
