Automate Your Quality Assurance Process

Trade in slow, manual Quality Assurance processes for faster, automated Quality Intelligence – powered by Loris AI.

What we do

Loris turns dead-end QA assessments into critical pieces of data to inform every aspect of your customer service operations. 

How we're different

Loris has a library of proprietary AI models, proven on more than 500 million customer service interactions, to deliver fast, accurate, and actionable insights from 100% of customer conversations. Get deeper quality insights using AI to pinpoint issues – without the scorecard.

Loris tells you which agents needmore coaching - and where they're struggling.

Why Loris

Rapid Deployment & ROI

Have a working QA Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of AI models.

World-class Data Science Team

Loris updates and maintains your AI. No need for ongoing maintenance or retraining.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the QA answers you need.

Some of Our Clients

Turning customer service conversations into usable insights.

Get in Touch

Looking to spend less time checking the QA box and more time providing valuable performance feedback? Schedule a chat with the Loris team to hear how our customers are using Loris QA to make better decisions every day.

Loris Team looks at Whiteboard