Boost Your Call Center’s Performance With Our Customer Service Quality Assurance Checklist
![](https://loris.ai/wp-content/uploads/2024/03/KAL002_Loris_Customer-Service-Quality-Assurance-Checklist-01_UPDATED-1024x852.png)
![](https://loris.ai/wp-content/uploads/2024/03/KAL002_Loris_Customer-Service-Quality-Assurance-Checklist-01_UPDATED-1024x852.png)
Is your call center experiencing high levels of dropped calls or poor satisfaction scores from customers?
If so, it might be time to consider implementing a customer service quality assurance (QA) program.
In our experience, implementing an effective QA program using modern AI tools will help boost customer satisfaction scores (CSAT) by around a third.