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CX Excellence
For Customer-Obsessed Brands

You don't see Customer Experience as a cost center.
It's your competitive advantage.

Treat every customer
like your only customer

We get it. 

Every day, the experience  you deliver helps your customers know that they made the right choice. 

But as you grow, it’s not as easy to go above and beyond for each and every customer. 

How can you ensure a high-quality, personal touch without slowing down a high-growth business? 

See how Loris turns your customer interactions into a goldmine of conversational intelligence, giving you better CX at the scale your business needs.

How Loris helps customer-obsessed brands:

  • Measure your customer experience quality in every conversation at the individual, team, and organization level
  • Be your brand's expert on what customers need and ways to improve both products and customer journeys
  • Demonstrate customer experience excellence and uncover emerging trends clearly and easily
  • Give your teams the feedback and guidance they need to represent your brand in every interaction
Insights for Customer-Obsessed Brands

Instantly visualize what's happening in every customer conversation, everywhere

Discover the top reasons your customers are contacting you, why they’re frustrated, and gain visibility into what is really impacting your customer service.

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Quality Assurance for for Customer-Obsessed Brands

Improve your team's performance and coaching with fast & easy automation

Ensure you have the accurate visibility into how your team members are handling each customer. 

Spot issues immediately – to address small missteps before they become bad habits.

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Instant Guidance for Customer-Obsessed Brands

Real-time agent
guidance & suggested text

Help each team member say the right thing, at the right time with guided workflows that help them showcase their personalities while staying within your policies and responding to customers in a timely, accurate, and empathetic way. Everytime.

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Not sure where to start with AI? Right Here.

Coverpage for AI buyers guide for CX Leaders

AI Buyer's Guide for CX Leaders

See the 5 steps critical to AI success
Get your copy

Ready to make AI work for you?
Let's Talk.

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