Klaus’ recent acquisition has many QA and customer service professionals looking for alternatives that can maintain their quality standards and be and running fast.
The following table provides a comparison of Klaus vs Loris, to help you decide which approach works best for you and your team.
Klaus | Loris | |
|---|---|---|
QA coverage for digital messaging, chat, and email channels | ||
QA coverage for voice channel | Beta/Waitlist | |
Automated QA assignments | ||
Customizable QA scorecards | ||
Reporting dashboards | ||
Zendesk integration | ||
Supports additional Help Desk integrations | ||
Pre-trained and customer-derived AI models | ||
AI-powered customer analytics and insights | ||
Automated scoring of 100% of conversations | ||
Fast implementation | ||
Mascot with opposable thumbs |
Ready to get more out of QA with less effort? Let’s talk.
Schedule time with a Loris product expert to see how we’re making QA smarter, faster, and just a whole lot easier with AI.
