As a CX professional, it’s not always easy to tell one AI solution from another. And not every AI approach works the same. The following table provides a comparison of Level AI and Loris, to help you decide which approach works best for you and your team.
Level AI | Loris | |
|---|---|---|
Automated scoring of 100% of conversations | ||
QA coverage for voice, digital messaging, chat, and email channels | ||
Customizable QA scorecards | ||
Voice and digital transcription | ||
Out-of-the-box AI models | ||
Customer-derived AI models | ||
AI-powered customer analytics and insights | ||
Fast implementation | ||
Ease of getting started and use | ||
Time to value in weeks |
The above assessment is the opinion of Loris based on publicly available information at the time of publishing.
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