Klaus’ recent acquisition has many QA and customer service professionals looking for Klaus alternatives and replacements that can maintain their quality standards and be and running fast. The following table provides a comparison of the top Klaus alternatives to help you decide which approach works best for you and your team.
Klaus | Maestro | Observe.ai | Loris | |
|---|---|---|---|---|
QA coverage for digital messaging, chat, and email channels | ||||
QA coverage for voice channel | Beta/Waitlist | |||
Automated QA assignments | ||||
Customizable QA scorecards | ||||
Zendesk integration | ||||
Additional Help Desk support | ||||
AI-powered customer analytics and insights | ||||
Automated scoring of 100% of conversations | ||||
Customer-derived AI models | ||||
Pre-configured, purpose-built AI models | ||||
Ease of getting started and use | ||||
Time to value in weeks |
The above assessment is the opinion of Loris based on publicly available information at the time of publishing.
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