Horatio Partners with Loris to Strengthen the Customer-Agent Connection

Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, today announces it has partnered with Loris to keep advancing customer service and BPOs as we know them. Loris is the AI platform that equips CX leaders with the real-time intelligence they need to help proactively identify and resolve emerging threats from customers that can negatively impact revenue and brand reputation.

“I was asked about our ChatGPT strategy… but I don’t know a GPT from a GPS!” 

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