Give your agents higher confidence as they handle more interactions and improve quality.
Loris has elevated our chat support by making our support team more productive and empathetic. Our agents are getting through more tickets, can handle more chats at the same time, and are getting higher CSATs. Very quickly, Loris has become a key part of our support operations.
Create consistent customer experience immediately, at scale.
On-brand, all the time
Say goodbye to rogue answers with our best-in-class language library.
New agents perform like veterans
Loris pulls suggestions from the best-performing content to craft the right response, in half the time.
New policy? No problem.
We centralize change management so that whenever your policies change, agents always rely on up-to-date information.
Some of our clients
We power customer-first teams at fast growing companies
We’re thrilled that Loris improved productivity and reduced handle time by almost 20%. The fact that we got those results while improving quality is even more amazing, as we saw a significant drop in negative conversations. Not to mention, our agents absolutely love the software.
Ready to see your team reach their full potential?