The Future of CX is AI
Loris brings you the future today with our industry leading generative AI platform. Automate your CX processes to slash your support costs without dropping the quality your customers expect.
Loris brings you the future today with our industry leading generative AI platform. Automate your CX processes to slash your support costs without dropping the quality your customers expect.
Automatically tag every customer interaction by topic and sentiment
Guide agents in real-time with policy steps and suggested macros
Gain insights to improve categorized by agent, topic & customer sentiment
A|B test different policies, macros, or appeasements by customer impact
Roll out the winning variables to all frontline support agents, instantly
Automatically tag every customer interaction by topic and sentiment
Guide agents in real-time with policy steps and suggested macros
Gain insights to improve categorized by agent, topic & customer sentiment
A|B test different policies, macros, or appeasements by customer impact
Roll out the winning variables to all frontline support agents, instantly
Make tedious manual conversation reviews a problem of the past. Get a dashboard of agent performance and quality, and step by step conversation views to augment coaching conversations.
Discover the top reasons customers are frustrated, understand the intent behind every conversation, and roll out the winning strategies to your team. All in one place.
A Good Conversation on
Bad Conversations in Customer Care
Request a 15 min product consultation.
Could ChatGPT replace human support? Watch our recent panel event for a discussion on the tool’s potential impact on customer experience.