Loris helps Customer Experience teams make better decisions faster using insight from their customer service interactions.
No surveys. No long QA processes. Get started in a few weeks.
The Loris AI platform and library of out-of-the-box AI models have been developed over the last 5 years, and battle-tested across hundreds of millions of real customer service conversations.
Loris finds key insights hidden in your existing conversations, turning your customer calls, chats, and emails into the data you need to make critical decisions.
Our library of proven AI models means you can get started and see value in weeks, not months. No need for long feedback cycles, surveys, or lengthy model training.
The Loris Data Science team continuously updates and improves your AI models, so you don’t have to dedicate resources to ongoing testing or maintenance.
Seamlessly connect with major customer service and interaction platforms to streamline workflows and enhance support across channels.
When it comes to prople’s money, there are no “small” issues. Use Loris to get ahead of product and service inquiries and resolve inquiries quickly.
Alex Gross
Head of CX Strategy
Bala Venkataraman
VP, Head of CX & Operations
Jon Lamont
Director of Care Revenue
Wondering how AI can make it easier to understand your customers? Hear from our Lead Machine Learning Scientist on our approach to Customer Sentiment and why tools like ChatGPT fall short.
