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Boost productivity with
50% higher concurrency
Boost CSAT
scores by 20%
Create more consistent &
on-brand conversations
Get more ROI from
your CS platform
Reduce handle
time by 25%
Provide immediate impact
with one-click integration
Boost productivity with 50% higher concurrency
Boost CSAT scores by 20%
Create more consistent & on-brand conversations
Get more ROI from your CS platform
Reduce handle time by 25%
Provide immediate impact with one-click integration
AI in Customer Service seems to be all anyone can talk about. But when it comes to talking about what’s not working, most organizations have been suspiciously quiet. The reason
The AI revolution in business is stuck in paradox. Getting organizations excited about artificial intelligence is easy. Making it work in practice? That’s where things fall apart. Companies are pouring
Your customer conversations are happening everywhere: phone calls, chat sessions, support tickets, even messaging apps. Tens or hundreds of thousands of them every month, each one containing insights that could
