We get it.
Every day, the experience you deliver helps your customers know that they made the right choice.
But as you grow, it’s not as easy to go above and beyond for each and every customer.
How can you ensure a high-quality, personal touch without slowing down a high-growth business?
See how Loris turns your customer interactions into a goldmine of conversational intelligence, giving you better CX at the scale your business needs.
Discover the top reasons your customers are contacting you, why they’re frustrated, and gain visibility into what is really impacting your customer service.
Ensure you have the accurate visibility into how your team members are handling each customer.
Spot issues immediately – to address small missteps before they become bad habits.
Help each team member say the right thing, at the right time with guided workflows that help them showcase their personalities while staying within your policies and responding to customers in a timely, accurate, and empathetic way. Everytime.
Loris AI delivers real-time insights from millions of conversations. Connect with our team to learn how fintechs like yours are already using Loris today.
As customer experience leaders move beyond AI pilot programs into scaled AI agent deployments, they’re asking: What share of conversations should be handled by AI, and which should stay with human agents?
Imagine this: A leading ecommerce brand launches AI agents in its call center, expecting round-the-clock efficiency and instant answers. A few weeks later, the operations team sits down to review performance—but they’re still using the same old QA scorecards built for human reps. The outcome?
Join the first session in this Loris-exclusive series with Lead Machine Learning Scientist Seth Levine, where he breaks down the core AI techniques used in customer service applications today
