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AI-Powered Speech Analytics

Get the complete picture of your customer experience with speech analytics that surface hidden issues and inform better decisions.

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Loris Named Leading Provider in CMP Research Prism for Customer Analytics in Customer Contact and CX Technology
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Ask Loris helps you skip the analysis and get right to the answers you need

What we do

Loris gives you a deeper look at customer sentiment, intent, and critical signals from churn to frustration – all from your everyday customer conversations. Get usable insights to fuel growth, improve experiences, and inform smarter decisions.

How we're different

With Loris, you get:

  • Library of proprietary AI models proven on 500+ million customer service interactions
  • Fast, accurate, and actionable insights from 100% of customer conversations
  • A complete, easy-to use QA and Customer Insight platform
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Loris AI models give you hundreds of predictions and data points in every customer interaction.

Calendly Lowers Cost Per Case 23%

Calendly, the #1 scheduling tool used by 20 million professionals, leverages Loris across their entire customer support operations. From improving customer service efficiency and understanding, see how Loris helps Calendly detect emerging customer issues faster, automate unnecessary agent tasks, and reduce cost per case by 23%.

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Why Loris

Rapid Deployment & ROI

Have a working Conversation AI Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of out-of-the-box models.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the CX answers you need.

World-class Data Science Team

Let Loris update and maintain your AI platform. No need for ongoing maintence or retraining.

Some of Our Clients

Turning customer service conversations into usable insights.

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Still have questions?
Talk to our team

Feel like chatting? Schedule a meeting to hear how Loris AI delivers real-time insights from millions of conversations.

More the quiet type? Download our AI whitepaper to learn more at your own pace.

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