The Overkill of “Self Service” in Fintech
The old adage of “the customer is always right” may not always hold true, but what does is the absolute need for customer empathy. The ability to listen
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The old adage of “the customer is always right” may not always hold true, but what does is the absolute need for customer empathy. The ability to listen
“I was asked about our ChatGPT strategy… but I don’t know a GPT from a GPS!”
Learn how to tell the helpful from the hype with our AI Primer for Customer Experience Leaders.