July 12, 2021 - Loris – Conversation Intelligence for Leading Brands

AI Products

Customer Insights
See Voice of the Customer insights
across 100% of conversations

Quality Assurance
Turn quality assurance process
into quality intelligence data

Agent Co-Pilot
Help agents say the right thing,
the right way, in real-time

The Gist
Use conversation summarization
designed for Customer Service

Ask Loris
Replace lengthy data analysis
with easy answers

AI Agent Insights
Understand and optimize bot conversations at scale

Calendly Case Study
See how they reduced costs 23%
with AI for CX
Platform

AI Platform
See why the best AI models lead
to better CX decisions

Integrations
Connect to your customer service
and interaction platforms

Trust Center
Learn how we protect your
customer data

Loris AI Whitepaper
Get your complete guide to real AI
behind Loris

AI Explainers
Hear one of our data scientists explain our approach to sentiment
Use Cases

Fintech & Financial Services
Fintech insights you can take
to the bank

Retail & eCommerce
Retail insights to turn casual
customers into advocates

BPOs & Outsourcing
Deliver next generation outsourced Customer Service

Telecom
Telecom experiences to phone
home about

Customer-Obsessed Brands
Turn your experience data into
your competitive advantage

CX Strategies for Retail
Learn 16 best practices used by leading
brands to improve experience
Resources
About Us

AI Products

Customer Insights
See Voice of the Customer insights
across 100% of conversations

Quality Assurance
Turn quality assurance process
into quality intelligence data

Agent Co-Pilot
Help agents say the right thing,
the right way, in real-time

The Gist
Use conversation summarization
designed for Customer Service

Ask Loris
Replace lengthy data analysis
with easy answers

AI Agent Insights
Understand and optimize bot conversations at scale

Calendly Case Study
See how they reduced costs 23%
with AI for CX
Platform

AI Platform
See why the best AI models lead
to better CX decisions

Integrations
Connect to your customer service
and interaction platforms

Trust Center
Learn how we protect your
customer data

Loris AI Whitepaper
Get your complete guide to real AI
behind Loris

AI Explainers
Hear one of our data scientists explain our approach to sentiment
Use Cases

Fintech & Financial Services
Fintech insights you can take
to the bank

Retail & eCommerce
Retail insights to turn casual
customers into advocates

BPOs & Outsourcing
Deliver next generation outsourced Customer Service

Telecom
Telecom experiences to phone
home about

Customer-Obsessed Brands
Turn your experience data into
your competitive advantage

CX Strategies for Retail
Learn 16 best practices used by leading
brands to improve experience
Resources
About Us

The Ideal Customer Service Ecosystem? Humans, Self Service, and Automation

A colleague recently told me about a frustrating customer service experience she had with Airbnb. My colleague had rented what she believed