Conversation Quality: How To Have A Good Conversation

Having a good conversation is a fundamental part of human interaction. It allows us to connect with each other, share ideas, and build relationships. Within the Customer Support world, constructing a good conversation is vital for agents and the company’s well-being. But how do you know if a conversation is truly ‘good’?

“I was asked about our ChatGPT strategy… but I don’t know a GPT from a GPS!” 

Learn how to tell the helpful from the hype with our AI Primer for Customer Experience Leaders.