Actionable Insights in Customer Support

Image of a person with data images coming out of a screen below them

“Actionable insights” is a phrase heard often in descriptions of analytical products. But what makes an insight actionable and what does this mean in customer support? In order to be actionable, an insight must meet these six criteria

Want Voice of the Customer insights without the annoying surveys?

See how Loris is putting the easy in VOC with our latest release. 
Read all about it and take a product tour here.

Heading to CCW Las Vegas June 4th to 6th? 

Stop by booth #1201 to connect with the Loris team or reserve your time in advance before schedules fill up!