Loris gives you a quicker path to customer service quality with our latest product release

The Product and Engineering teams at Loris have been busy over the last few months delivering some great capabilities to help customer service teams shorten the time it takes them to understand and serve their customers. And while there are dozens of great features that have been released since our last announcement in December, today we’re going to focus on four

AI Explainers: Using AI for Customer Sentiment

Wondering how AI can make it easier to understand your customers? Hear from our Lead Machine Learning Scientist on our approach to Customer Sentiment and why tools like ChatGPT fall short.