AI agents in customer service: Useful, not magical
November 11, 2025
Look, AI is finally doing real work in customer support! The future is here! But if you’re expecting some kind of plug-and-play miracle, I have bad news: this is less
We’ve received your request and the Loris team will be following up with you soon. While you’re waiting, why not follow us on Linkedin to get the latest news and product updates as they happen.
Boost productivity with
50% higher concurrency
Boost CSAT
scores by 20%
Create more consistent &
on-brand conversations
Get more ROI from
your CS platform
Reduce handle
time by 25%
Provide immediate impact
with one-click integration
Boost productivity with 50% higher concurrency
Boost CSAT scores by 20%
Create more consistent & on-brand conversations
Get more ROI from your CS platform
Reduce handle time by 25%
Provide immediate impact with one-click integration
Look, AI is finally doing real work in customer support! The future is here! But if you’re expecting some kind of plug-and-play miracle, I have bad news: this is less
AI agents are everywhere in customer service, sales, and operations. But their ubiquity also begs the question: Are my AI agents doing a great job or frustrating customers at an
AI in Customer Service seems to be all anyone can talk about. But when it comes to talking about what’s not working, most organizations have been suspiciously quiet. The reason