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Call center analytics that turn your customer service calls, chats, and emails into fuel for growth, better experiences, and smarter decisions.
Loris uses a library of customer-service specific AI models to turn your customer conversations into intelligence about your products, agents, and customer experience.
No surveys. No manual analysis.
Just fast, accurate answers to your customer experience questions.
The Loris platform is proven on more than 500 million customer service interactions, delivering fast, accurate, and actionable insights from 100% of customer conversations.
This gives you a more accurate call center analytics platform that’s ready in a few weeks – not months.
Have a working Conversation AI Platform in weeks, not months. (Yes, really.)
See results without long training cycles using our library of out-of-the-box models.
Eliminate lengthy analysis, and just straight to the CX answers you need.
Let Loris update and maintain your AI platform. No need for ongoing maintence or retraining.
Turning customer service conversations into usable insights.
Feel like chatting? Schedule a meeting to hear how Loris AI delivers real-time insights from millions of conversations.
More the silent type? Download our AI whitepaper to learn more at your own pace.
Watch the replay of our crash course in AI for CX and contact center professionals. Understand different types of AI, how they work, and where to use them.