AI for QA

Ditch your manual scorecards and agent assessments with AI for QA from Loris. Use quality data to learn where to improve instantly.

What we do

Loris turns those tedious QA assessments into critical pieces of data to inform every aspect of your customer service operations. 

Learn More

Hear from Mark McKercher, Jon Helin, VP of Global Support at Sovos, about how AI is changing the way we look at QA.

Click below to watch the entire webinar on the evolution from Quality Assurance to Quality Intelligence, with both Mark and CX Expert Paula Kennedy-Garcia.

Why Loris

Rapid Deployment & ROI

Have a working QA Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of AI models.

World-class Data Science Team

Loris updates and maintains your AI. No need for ongoing maintenance or retraining.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the QA answers you need.

Some of Our Clients

Turning customer service conversations into usable insights.

Get in Touch

Looking to spend less time checking the QA box and more time providing valuable performance feedback? Schedule a chat with the Loris team to hear how our customers are using Loris QA to make better decisions every day.