AI-Powered Speech Analytics

See how speech analytics turns your customer service calls, chats, and emails into better insights and decisions for your brand.

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Loris Named Leading Provider in CMP Research Prism for Customer Analytics in Customer Contact and CX Technology
Ask Loris - MoM Trends
Ask Loris helps you skip the analysis and get right to the answers you need

What we do

Loris is an AI conversation intelligence platform trained on customer service conversations. We give you fast, accurate, and usable insights across every customer conversation.

How we're different

Loris has a library of proprietary AI models, proven on more than 500 million customer service interactions, to deliver fast, accurate, and actionable insights from 100% of customer conversations. This gives you a more accurate speech analytics platform that’s ready in a few weeks – not months.

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Loris AI models give you hundreds of predictions and data points in every customer interaction.

Why Loris

Rapid Deployment & ROI

Have a working Conversation AI Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of out-of-the-box models.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the CX answers you need.

World-class Data Science Team

Let Loris update and maintain your AI platform. No need for ongoing maintence or retraining.

Some of Our Clients

Turning customer service conversations into usable insights.

Get in Touch

Looking to spend less time on data analysis and more more time taking action? Schedule a chat with the Loris team to hear how our customers are using Speech Analytics, Conversation Intelligence, and AI-Powered QA to make better decisions every day.