The Speech Analytics Driving Smarter CX

Conversation analytics that turn customer service calls, chats, and emails into fuel for better business decisions.

What we do

Loris has advanced, proprietary AI models designed exclusively for customer service conversations. This means you get fast, accurate, and usable insights across every customer conversation.

Learn More

Hear from Jon Helin, VP of Customer Support at Calendly, about how they’re using Loris to improve their entire customer service lifecycle.

Click below to watch the entire Calendy-Loris webinar, covering everything from agent assist to Quality Assurance to Voice of the Customer analytics.

Why Loris

Rapid Deployment & ROI

Have a working Conversation AI Platform in weeks, not months. (Yes, really.)

Pre-trained AI Models

See results without long training cycles using our library of out-of-the-box models.

World-class Data Science Team

Let Loris update and maintain your AI platform. No need for ongoing maintence or retraining.

Instant Answers & Insights

Eliminate lengthy analysis, and just straight to the CX answers you need.

Some of Our Clients

Turning customer service conversations into usable insights.

Get in Touch

Looking to spend less time on data analysis and more more time taking action? Schedule a chat with the Loris team to hear how our customers are using our Conversation Analytics to make better decisions every day.