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Loris delivers actionable Voice of the Customer (VOC) insights from millions of conversations. Schedule a call with our team to talk through your current customer analytics strategy and your specific use case.
Turn customer conversations into the actionable intelligence you need to prevent churn and lost revenue.
Loris gives you an easy way to uncover and understand Voice of the Customer (VOC) trends – from why customers are contacting you to the root cause behind issues.
Turn your customer conversations into insights on everything from potential compliance violations to competitive risks to opportunities for preventing churn.
Loris uses a library of proprietary AI models, proven on more than 500 million customer service interactions, to deliver fast, accurate, and actionable insights from 100% of customer conversations. This gives you a more accurate VOC analytics platform that’s ready in a few weeks – not months.
A well-known food ordering and delivery brand was looking for ways to get ahead of their most costly question: how strong was the connection between bad experiences and diner churn? Using Loris, they were able to predict which diners were at risk of churn based on their support interaction, enabling them to give targeted offers or discounts to prevent costly customer churn without spending on customers who are unlikely to come back.
Get customer insights in weeks, not months.
(Yes, really.)
Skip long training cycles and use AI models proven on 500M interactions.
Eliminate lengthy analysis, getting instant answers to your VOC questions.
Identify everything from compliance issues to potential customer churn.
Turning customer service conversations into usable insights.
Loris delivers actionable Voice of the Customer (VOC) insights from millions of conversations. Schedule a call with our team to talk through your current customer analytics strategy and your specific use case.
