Letter from Etie

Dear Friends: Loris was founded as a way to promote better conversations between people, anonymously, and with the expectation that data privacy is essential to our mission. Since inception, our software has had an innovative and positive impact on the way customer service agents engage with customers and their complex needs, all without anyone ever […]

What CX Leaders Are Asking Right Now

2020 has been a trying year. Everyone is worn out and patience is running thin. With e-commerce experts projecting a ‘Shippageddon’ over the holiday